Prohibited and restricted items
What may not be sold through Maxx. It follows the main marketplaces and PayPal’s own acceptable-use limits.
Never allowed
- Counterfeit, replica or unauthorised branded goods.
- Weapons, ammunition, explosives and weapon parts.
- Illegal drugs, drug paraphernalia and controlled substances.
- Prescription medicines, regulated medical devices and telemedicine.
- Cryptocurrency, digital value, gift cards, vouchers and prepaid cards.
- Gambling, lotteries and games with an entry fee and a prize.
- Adult content and services.
- Stolen goods, recalled or unsafe products, and hazardous materials.
- Used, refurbished or open-box goods. Maxx supports new goods only.
- Tickets, travel and anything delivered later than the stated shipping time.
- Personal data, hacking tools, and anything that breaks sanctions or export law.
Why this list
Maxx moves money through PayPal, which restricts some categories in its Acceptable Use Policy, such as gambling, cryptocurrency and digital value, and prescription items. Marketplace law also requires us to act against illegal goods. We may remove an offer or suspend a seller for breaking these rules, and we may cancel and refund related orders.
Reporting
If you see something that should not be sold, report it using Report content and appeal a decision, or write to support@maxx.example. We act on credible reports quickly.